Cancel an order

You have 14 days from receiving your order to change your mind, with no reason to give. Fill in this form: the date it is submitted is the date that counts.

Your order It appears in your order confirmation email, for example XKBKNABJK.
Anything you would like to add? You do not have to justify anything. But if something went wrong, telling us helps us do better.

You will receive a confirmation email straight away. Keep it: it is your proof.

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